1. Definitions

For purposes of these Terms:

If registering or acting on behalf of a company, owner, property manager, trust, estate, agency, partnership, or other organization, you confirm that you have authority to bind that organization. Bahama Homes may refuse registration, restrict access, suspend accounts, remove listings, or decline services for suspected fraud, inaccurate information, misuse, risk, non-compliance, or policy violations.

3. Account registration

You may need an account to access certain Platform features, including listing properties, submitting applications, uploading documents, making payments, managing bookings, sending messages, or viewing records.

You are responsible for:

Using another person’s account without permission is prohibited. Bahama Homes may require identity checks, account verification, document verification, or additional information before allowing certain actions or continued account access.

4. Platform role

Bahama Homes is a digital platform and service provider that helps connect Owners, Managers, Applicants, Tenants, Guests, and other Users. Unless we enter into a separate written agreement stating otherwise, Bahama Homes does not own, control, operate, lease, rent, inspect, guarantee, insure, or manage listed properties.

Bahama Homes is not a party to Rental Agreements, Leases, booking agreements, owner-tenant agreements, guest-owner agreements, or property use agreements between Users, except where Bahama Homes expressly enters into a separate written management, service, or rental-related agreement.

Bahama Homes may provide tools for listings, applications, payments, screening, document handling, communication, bookings, invoices, receipts, rent records, deposits, direct services, and support. Providing these tools does not make Bahama Homes responsible for the acts, omissions, property condition, legal compliance, payment obligations, rental decisions, or conduct of any User, Owner, Manager, Applicant, Tenant, Guest, or third party.

5. Listings and content

Owner/Managers are responsible for the accuracy, legality, completeness, and currency of Listings, including:

Applicants, Tenants, and Guests must review Listing details, rules, fees, deposits, cancellation terms, rental terms, and any applicable Lease or Rental Agreement before applying, booking, paying, or occupying a property.

By uploading or submitting content, including photos, descriptions, videos, documents, logos, text, listing information, or other materials, you represent that you have the right to provide that content and grant Bahama Homes a non-exclusive, worldwide, royalty-free license to host, display, reproduce, adapt, publish, market, distribute, and use that content as reasonably necessary to operate, promote, protect, and improve the Platform and related services. You retain ownership of your content, subject to the rights granted in these Terms.

6. Applications, screening, and documents

Applicants must provide accurate, complete, and truthful information when submitting rental applications, screening information, declarations, references, and supporting documents. False, incomplete, misleading, outdated, or fraudulent information may result in denial, withdrawal, cancellation, account restriction, reporting, or other action.

Bahama Homes may provide application tools, screening options, document upload tools, verification tools, payment tools, and communication tools. Submitting an application does not guarantee approval, lease execution, occupancy, booking acceptance, or property availability.

Application Fees and Tenant Screening Fees may be required before an application is reviewed, submitted, screened, or made available to an Owner/Manager. These fees are generally non-refundable except where required by law or in cases of duplicate or unauthorized charges, as described in our Refund Policy.

By submitting a rental application, you authorize Bahama Homes, the relevant Owner/Manager, authorized representatives, and Screening Providers to review, verify, process, and use application information and supporting documents for legitimate application review, tenant screening, verification, fraud prevention, lease preparation, compliance, dispute handling, and rental record purposes.

Uploaded documents may include government-issued identification, income records, employment records, references, proof of address, screening documents, lease-related documents, or other supporting materials. Document handling is described further in our Privacy Policy, including the Rental Application, Screening, and Document Retention section at /privacy-policy/#application-document-retention.

7. Owner and manager responsibilities

Owner/Managers are responsible for their conduct, Listings, communications, property obligations, application review, approval decisions, lease terms, guest or tenant treatment, and compliance with applicable law.

Owner/Managers agree to:

Owner/Managers acknowledge that verification badges, screening results, uploaded documents, identity checks, or Platform review tools help support decision-making but do not guarantee that any person, property, document, payment, transaction, or rental arrangement is risk-free.

8. Payments, fees, taxes, and invoices

Payments, fees, deposits, rent payments, booking payments, application fees, screening fees, service fees, refunds, and related transactions may be processed through third-party payment providers or payment gateways. Bahama Homes does not store full card or banking details.

You agree to pay all amounts shown at checkout, on invoices, in payment requests, or in applicable service quotes. Amounts may include, where applicable:

Prices, fees, taxes, VAT, invoices, receipts, statements, and payment records may be calculated, displayed, separated, or reported based on the transaction type, property type, product type, tax settings, payment provider rules, and applicable law. Bahama Homes may update fee structures, payment methods, tax handling, or invoice formats from time to time.

If a payment is declined, reversed, disputed, charged back, unauthorized, incomplete, or suspected to be fraudulent, Bahama Homes may suspend access, pause processing, restrict accounts, cancel or delay services, recover amounts owed, or take other action permitted by law and these Terms.

9. Booking and rental terms

A booking, rental application, lease request, or rental transaction becomes effective only when all required information, approvals, confirmations, signatures, and payments have been completed according to the applicable Listing, checkout, booking flow, Lease, Rental Agreement, or Platform process.

Owner/Managers must clearly disclose relevant terms, including pricing, fees, deposits, cancellation windows, property rules, occupancy limits, check-in or move-in requirements, and any non-refundable charges.

Applicants, Tenants, and Guests agree to:

Bahama Homes may provide booking, application, payment, invoice, receipt, communication, and record tools, but the relevant Owner/Manager remains responsible for property availability, property condition, lawful rental terms, and performance of property-related obligations unless Bahama Homes has expressly agreed otherwise in writing.

10. Security deposits

A Security Deposit may be required for certain bookings, rentals, leases, or property-related transactions. Security Deposit requirements should be disclosed in the Listing, booking flow, checkout, Lease, Rental Agreement, invoice, or other relevant Platform notice.

Where supported by the payment provider, a Security Deposit may be handled as an authorization hold instead of an immediate charge. Where authorization holds are not supported or are not used, Bahama Homes may collect the Security Deposit with the booking or payment and later release, refund, or adjust it through a controlled deposit process.

Security Deposits may be used, in whole or in part, for permitted deductions such as property damage, missing items, excessive cleaning, unpaid charges, policy violations, late departure, breach of property rules, or other amounts permitted by the applicable Listing terms, Lease, Rental Agreement, booking terms, or law.

After checkout, move-out, lease end, or the relevant review point, the Owner/Manager may be required to complete a deposit review within the applicable review window. The review may result in:

Bahama Homes may delay release or refund of a Security Deposit where there is an open dispute, admin hold, pending damage review, chargeback, suspected fraud, unpaid balance, incomplete review, compliance issue, or legal requirement.

If no deduction claim, dispute, admin hold, pending damage review, or other valid hold exists after the applicable review window, Bahama Homes may process a fallback release or refund according to its Platform procedures, payment provider rules, and applicable law.

Security Deposit handling may appear on invoices, receipts, deposit statements, booking records, payout records, or other Platform records. A Security Deposit shown on an invoice or receipt does not necessarily mean it is non-refundable.

11. Rent payments

Bahama Homes may provide tools for Tenants to make rent payments, partial rent payments, lease-related payments, or other property-related payments. These tools are payment and record facilitation tools only, unless Bahama Homes has entered into a separate written management or collection agreement.

Tenants are responsible for entering accurate payment details, including the correct property, lease reference, rental period, amount, payer information, partial payment notes, and any other required information.

A partial rent payment, late rent payment, mislabeled payment, or payment submitted through the Platform does not automatically waive lease obligations, late fees, balances, default rights, or Owner/Manager remedies unless the applicable Lease, Rental Agreement, Owner/Manager, or law provides otherwise.

Owner/Managers are responsible for confirming rent obligations, balances, late fees, lease compliance, and acceptance of partial payments unless Bahama Homes has expressly agreed otherwise in writing.

Bahama Homes may issue rent receipts, payment confirmations, or records based on information submitted through the Platform. Users are responsible for reviewing records and promptly reporting errors.

12. Cancellations and refunds

Cancellation and refund eligibility may depend on the Listing, booking terms, Lease, Rental Agreement, service quote, payment provider rules, applicable law, and Bahama Homes’ Refund Policy.

Application Fees and Tenant Screening Fees are generally non-refundable, except where required by law or in cases of duplicate or unauthorized charges.

Service Fees, booking fees, payment processing-related charges, Direct Service payments, Custom Quote payments, deposits, rent payments, and other charges may have separate refund rules depending on the transaction type and applicable terms.

Refunds, non-approval of an application, cancellation of a booking, withdrawal of an application, or closure of an account do not automatically delete application records, payment records, screening records, communications, or uploaded documents. Data handling and retention are governed by our Privacy Policy, including /privacy-policy/#application-document-retention.

For more details, review the Refund Policy at /refund-policy/.

13. Direct services and custom quotes

Bahama Homes may offer or arrange Direct Services, including property photography, videography, aerial photo or video, virtual tours, inspections, listing support, lease preparation, document support, marketing support, or other custom services.

Direct Services may require a Custom Quote, deposit, full payment, scheduling confirmation, property access, cooperation from the Owner/Manager, and accurate service details. Service timing, deliverables, revisions, cancellations, rescheduling, travel requirements, weather delays, property readiness, and usage rights may depend on the specific quote, service description, invoice, or written agreement.

Unless otherwise agreed in writing, Direct Service payments are for the specific service described in the quote, invoice, or service confirmation. Bahama Homes may decline, delay, reschedule, or cancel Direct Services where payment is incomplete, access is unavailable, property conditions are unsuitable, safety risks exist, information is inaccurate, or performance is not reasonably possible.

Photos, videos, virtual tours, listing materials, marketing materials, and other deliverables may be used by Bahama Homes for Platform operation, listing promotion, marketing, portfolio, reporting, or related business purposes, unless otherwise agreed in writing.

14. Prohibited activities

You agree not to use the Platform in any way that is unlawful, harmful, misleading, abusive, or inconsistent with these Terms.

Prohibited activities include providing false, misleading, incomplete, forged, altered, or unauthorized information or documents; harassing, threatening, abusing, impersonating, defaming, or intimidating another person; accessing, copying, misusing, disclosing, distributing, or using another user’s data, documents, messages, payment records, or account information without permission; avoiding or interfering with Platform fees, payment flows, application fees, booking flows, Service Fees, document controls, or security controls; soliciting or completing off-Platform transactions in a way that avoids Bahama Homes fees, records, safety controls, payment records, or policies; uploading or distributing harmful code, deceptive links, unauthorized automated tools, or content that interferes with Platform security, availability, or performance; uploading unlawful, infringing, harmful, offensive, misleading, or unauthorized content; using documents or application information for purposes unrelated to the permitted rental, screening, lease, compliance, or dispute process; or violating these Terms, any posted policy, applicable law, payment provider rules, or third-party service terms.

15. Privacy and data

Bahama Homes handles personal information as described in our Privacy Policy. We may collect identification, supporting documents, application information, payment records, communication records, screening information, and other data for Platform operation, verification, compliance, fraud prevention, payments, applications, bookings, leases, support, and recordkeeping.

Rental applications, screening records, uploaded supporting documents, and document access are handled according to our Privacy Policy, including the Rental Application, Screening, and Document Retention section at /privacy-policy/#application-document-retention.

Users may submit privacy-related requests through the Privacy Policy page or by contacting support@bahama-homes.com.

16. Dispute resolution

Users should first attempt to resolve disputes directly and in good faith with the other relevant party, such as the Owner/Manager, Applicant, Tenant, Guest, or service provider involved.

Bahama Homes may, but is not required to, assist with communication, records, payment references, deposit review, support tickets, or Platform information. Bahama Homes is not required to decide disputes between Users unless a Platform policy, payment rule, legal requirement, or separate written agreement applies.

These Terms are governed by the laws of The Commonwealth of The Bahamas, without regard to conflict of law principles. Subject to any mandatory law, payment provider process, or dispute mechanism that applies, the parties agree to submit to the exclusive jurisdiction of the courts of The Commonwealth of The Bahamas for disputes arising from or related to these Terms, the Platform, or Bahama Homes services.

17. Limitation of liability

To the maximum extent permitted by applicable law, Bahama Homes is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of use, reputational harm, business interruption, property loss, personal inconvenience, or lost rental opportunity arising from or related to use of the Platform.

Bahama Homes is not responsible for:

Where liability cannot be excluded, Bahama Homes’ total liability for claims arising from or related to the Platform will not exceed the greater of: (a) the amounts paid directly to Bahama Homes for the specific transaction or service giving rise to the claim; or (b) BSD $100, except where liability cannot be limited under applicable law.

18. Indemnification

You agree to indemnify, defend, and hold harmless Bahama Homes, its officers, directors, employees, contractors, affiliates, representatives, and service providers from and against any claims, damages, losses, liabilities, costs, fees, penalties, and expenses, including reasonable legal fees, arising from or related to:

No part of the Platform may be copied, modified, reproduced, distributed, scraped, reverse engineered, sold, leased, sublicensed, or used without prior written permission, except as expressly allowed by these Terms or applicable law.

You may not use Bahama Homes branding, logos, trade names, marketing materials, or confusingly similar marks without written permission.

If you believe content on the Platform infringes your copyright, trademark, privacy, publicity, or other rights, contact support@bahama-homes.com with enough information for us to identify the content, review the claim, and contact you. Bahama Homes may remove, restrict, or disable access to content where appropriate, but we are not required to resolve ownership disputes between Users.

20. Third-party services

The Platform may integrate with or rely on third-party services, including payment processors, banks, payment gateways, hosting providers, analytics providers, advertising tools, Screening Providers, email providers, security tools, communication tools, mapping tools, document tools, and other Service Providers.

Bahama Homes is not responsible for the availability, accuracy, actions, omissions, outages, fees, privacy practices, security practices, terms, or performance of third-party services. Use of third-party services may be subject to their own terms, policies, fees, and requirements.

21. Compliance with laws

Users are responsible for complying with all laws, regulations, rules, licences, permits, tax obligations, reporting obligations, payment rules, rental laws, landlord and tenant laws, consumer protection laws, property laws, safety laws, and other requirements that apply to their use of the Platform.

Applicable laws may include, where relevant, Bahamian data protection, electronic communications and transactions, consumer protection, business licence, value added tax, financial transaction, anti-fraud, proceeds-of-crime, anti-money laundering, computer misuse, cybersecurity, tax, accounting, rental, landlord and tenant, contract, court, regulatory, and recordkeeping requirements.

Nothing in these Terms limits any rights, duties, remedies, disclosures, exemptions, recordkeeping obligations, fraud prevention actions, legal responsibilities, or compliance obligations that may apply under law.

22. General terms

Entire agreement
These Terms, together with any policies, notices, Listing terms, service terms, payment terms, privacy terms, refund terms, or written agreements that apply to a specific transaction or service, form the entire agreement between you and Bahama Homes regarding your use of the Platform and supersede prior or inconsistent discussions, communications, or understandings about the same subject matter.

Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining parts will continue in full force and effect.

No waiver
Bahama Homes’ failure or delay in enforcing any right, remedy, or provision under these Terms does not waive that right, remedy, or provision. Any waiver must be in writing and applies only to the specific matter stated.

Assignment
You may not assign or transfer your rights or obligations under these Terms without Bahama Homes’ prior written consent. Bahama Homes may assign, transfer, or delegate its rights or obligations in connection with a merger, acquisition, restructuring, sale of assets, change of control, affiliate arrangement, service provider arrangement, or business transfer, subject to applicable law.

Notices
Bahama Homes may provide notices through the Platform, dashboard messages, account notifications, email, support tickets, published policy updates, or other reasonable methods. You are responsible for keeping your contact information current.

23. Changes to terms

We may update these Terms periodically. The “Last updated” date above indicates the most recent revision. Significant changes may be communicated through email, Platform notices, dashboard notices, or other reasonable methods.

Continued use of the Platform after updates constitutes acceptance of the updated Terms. If you do not agree to updated Terms, discontinue use of the Platform and services.

24. Termination

Bahama Homes may suspend, restrict, or terminate an account, Listing, application, booking, payment flow, document access, service request, or Platform access if we believe there has been a violation of these Terms, suspected fraud, security risk, misuse, non-payment, legal risk, harmful conduct, inaccurate information, or other reason permitted by law or Platform policy.

Upon termination or restriction, access to certain services may cease immediately. Bahama Homes may retain certain records as described in our Privacy Policy and as required or permitted for legal, tax, accounting, audit, fraud prevention, security, dispute, payment, chargeback, compliance, or legitimate business record purposes.

25. Contact

If you have questions about these Terms, your account, or Bahama Homes policies, contact support@bahama-homes.com.