1. Information we collect

We collect and process information only where we have a lawful basis, such as your consent, the performance of a contract, or compliance with legal obligations, to operate effectively and deliver quality service.

1.1 Information you provide

• Account details (name, email, phone number, password)
• Property and listing details (photos, descriptions, pricing, location)
• Application and screening data, including government issued IDs, employment verification, and rental history, used to confirm eligibility and identity
• Payment or transaction information (processed securely through third party payment systems)
• Communications sent through Bahama Homes or directly to our team

1.2 Information collected automatically

• Device and log data (IP address, browser type, operating system)
• Usage information (pages visited, searches performed, time spent, clicks, and interaction data)
• Cookies, pixels, and tracking technologies used for analytics, personalization, and advertising

1.3 Information from third parties

• Payment processors and banking partners for transaction verification
• Identity verification and tenant screening providers, where enabled
• Analytics and marketing partners

2. How we use information

We use your information to:

• Provide and operate the Platform and user accounts
• Facilitate listings, applications, bookings, and communication between users
• Process payments and Platform transactions
• Perform tenant screening and verification when enabled and authorized
• Send account and service notifications
• Improve Platform performance, safety, and user experience
• Prevent fraud, enforce policies, and comply with legal obligations

3. Sharing and disclosure

We do not sell personal information. We may share limited information with trusted providers to operate the Platform, including payment processors, hosting and communications providers, analytics tools, and verification or screening providers (when enabled). We may also disclose information when required by law or a valid legal request.

4. Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, measure performance, support analytics, and improve marketing relevance. You may disable cookies in your browser settings, but some features may not function correctly.

5. Data retention

We retain personal data only as long as necessary to provide the Platform, comply with legal and financial record requirements, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized where appropriate.

6. Your rights and choices

Depending on your location and applicable law, you may have the right to request access, correction, or deletion of personal information, withdraw consent (where applicable), and opt out of marketing communications. We may verify your identity before processing certain requests.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system can guarantee absolute security, but we continuously monitor and improve our practices.

8. International transfers

Because Bahama Homes may serve users globally, your information may be processed or stored outside The Bahamas. Where applicable, we use safeguards appropriate for the transfer and processing of personal data.

9. Links to other websites

Our Platform may contain links to third party websites or services. Bahama Homes is not responsible for the privacy or security practices of those external sites. Review their privacy policies before using them.

10. Privacy requests (access, correction, deletion)

11. Tenant screening consent and authorization

By submitting a rental application through Bahama Homes, you authorize Bahama Homes and trusted screening partners to collect, verify, and share relevant information for the purpose of assessing suitability as a tenant. This consent forms part of this Privacy Policy and our Terms.

Purpose of screening

• Verify identity, income, rental history, background information, and character
• Support Vendors (property owners or managers) in making informed decisions
• Help prevent fraud and reduce risk across the Platform

You authorize Bahama Homes and its partners to

• Verify identity using government issued identification
• Confirm employment and income
• Confirm rental history with past or current landlords
• Contact personal or character references you provide
• Validate authenticity of documents you upload
• Conduct background checks where permitted

12. Updates to this policy

We may update this Privacy Policy periodically. The “Last updated” date above indicates the most recent revision. Continued use of the Platform constitutes acceptance of the updated terms.

13. Contact

If you have questions or concerns about this Privacy Policy, contact [email protected].