1. Information we collect

We collect and process information only where we have a lawful basis, such as your consent, the performance of a contract, our legitimate business needs, or compliance with legal obligations, to operate effectively and deliver quality service.

For purposes of this Policy, “Screening Providers” means third-party identity verification, tenant screening, document verification, background check, reference check, fraud prevention, or related service providers used by Bahama Homes to support rental application review, verification, screening, compliance, or security.

1.1 Information you provide

1.2 Information collected automatically

1.3 Information from third parties

We may share limited information with trusted providers and authorized parties where necessary to operate the Platform, provide services, process transactions, verify information, protect users, or comply with legal obligations.

3.1 Service providers and Platform partners

3.2 Property owners, managers, and authorized representatives
When you submit a rental application, booking request, inquiry, lease request, payment, or supporting document through the Platform, we may share relevant information with the property owner, manager, agent, or authorized representative connected to that property or request.

Uploaded application documents may be made available only where reasonably necessary for application review, tenant screening, lease preparation, verification, fraud prevention, dispute handling, or compliance. Owners and managers are expected to use this information only for the purpose for which it was shared and not to misuse, redistribute, or retain tenant documents outside the permitted rental process.

3.3 Advertising, analytics, and marketing partners
We may use cookies, pixels, analytics tools, advertising platforms, and similar technologies to measure Platform performance, understand user activity, improve marketing relevance, and display or measure advertisements. These tools may collect or receive device, browser, usage, cookie, or interaction information. You may be able to manage cookies or advertising preferences through your browser, device, or applicable platform settings.

3.4 Aggregated market insights and reports
Bahama Homes may create, use, share, license, or sell aggregated, anonymized, or de-identified market insights, reports, statistics, and trend data derived from Platform activity. These reports may describe rental market conditions, listing supply, pricing ranges, demand patterns, property categories, island or settlement-level trends, booking or application activity, and other market-level information.

Aggregated, anonymized, or de-identified market insights do not identify you individually. We do not intentionally include names, contact details, government-issued IDs, uploaded documents, exact private addresses, payment details, application documents, or other information that directly identifies an individual user in these market reports.

Where market data involves small sample sizes, narrow geographic areas, unique properties, or other situations where a person, property, tenant, owner, or transaction could be identified, we may combine, suppress, generalize, delay, or otherwise limit reporting to reduce identification risk.

3.5 Legal, safety, and compliance disclosures
We may disclose information when required by law, court order, regulatory request, valid legal process, tax or accounting obligations, fraud prevention needs, security investigation, dispute resolution, or to protect the rights, property, safety, and integrity of Bahama Homes, users, guests, tenants, property owners, managers, agents, authorized representatives, or the public.

4. Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login sessions, measure performance, support analytics, improve security, personalize experiences, and improve marketing relevance. You may disable cookies in your browser settings, but some features may not function correctly.

Some browsers or devices offer “Do Not Track” or similar privacy signals. Because there is not yet a consistent industry standard for responding to all such signals, the Platform may not respond to every browser-based signal. You can still manage cookies, tracking, and advertising preferences through your browser, device, or applicable third-party platform settings.

5. Data retention

We retain personal data only as long as necessary to provide the Platform, complete the purpose for which the information was collected, comply with legal and financial record requirements, resolve disputes, prevent fraud, maintain security, support audits, and enforce agreements. When information is no longer needed, it may be securely deleted, restricted, archived, or anonymized where appropriate.

Retention periods may vary depending on the type of information, the user relationship, the status of an application, booking, lease, payment, dispute, legal request, tax or accounting obligation, fraud investigation, or compliance requirement.

6. Rental application, screening, and document retention

Rental applications and supporting documents may contain sensitive personal information. Bahama Homes treats application data, uploaded documents, identity records, income information, employment records, screening information, and lease-related documents with additional care.

6.1 Application records

6.2 Uploaded documents
Uploaded documents may include identification, income records, employment documents, references, screening documents, lease documents, and other supporting files. These documents may be used for application review, tenant screening, verification, lease preparation, fraud prevention, dispute handling, legal compliance, and Platform recordkeeping.

Where possible, document access is limited to authorized users, such as Bahama Homes staff, the applicant, the relevant property owner or manager, authorized representatives, and Screening Providers. Access may be limited by user role, application relationship, listing ownership, account permission, or signed secure document links.

6.3 Owner and manager access
Property owners, managers, agents, or authorized representatives may receive access to application information and uploaded documents only where connected to a submitted application, booking, lease, payment, dispute, or property-related request. They are expected to keep tenant information confidential and use it only for legitimate rental, screening, lease, compliance, or dispute purposes.

6.4 Document access logs
Bahama Homes may log document access activity, including who viewed or downloaded a document, the time of access, the related application, and relevant security information. These logs help support security, audit, fraud prevention, dispute resolution, and compliance.

You may request available access records for your own uploaded documents by submitting a privacy request. We may limit or refuse disclosure of certain logs where necessary to protect security, fraud prevention, another person’s privacy, legal privilege, confidential business controls, investigations, or compliance obligations.

6.5 Deletion, restriction, and exceptions
A user may request deletion or restriction of application records or uploaded documents, subject to verification and applicable exceptions. We may retain certain records where needed for legal, regulatory, tax, accounting, audit, fraud prevention, security, chargeback, dispute resolution, enforcement, or legitimate business record purposes.

7. Your rights and choices

Under applicable Bahamian data protection laws and other applicable privacy laws, you may have the right to request access to personal information we hold about you, request correction of inaccurate personal information, request deletion or restriction of certain personal information, withdraw consent where processing is based on consent, object to certain processing where applicable, and opt out of marketing communications.

If you are located outside The Bahamas, additional privacy rights may apply depending on your location and the laws that apply to the relevant service, transaction, or processing activity. We may verify your identity before processing certain requests.

Some requests may be limited where information must be retained for legal, tax, accounting, audit, security, fraud prevention, dispute, payment, chargeback, compliance, or legitimate business record purposes.

8. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. These may include account access controls, role-based permissions, secure document storage, encrypted or protected document handling, signed or limited-access document links, security logging, and internal access restrictions.

Sensitive documents, such as government-issued identification, income records, employment documents, screening files, and lease-related documents, may be encrypted, access restricted, stored in secure document systems, or protected using additional security controls where appropriate.

No system can guarantee absolute security. You are responsible for keeping your login credentials secure and for using caution when sharing personal information, documents, or payment details. If you believe your account or information has been compromised, contact us promptly.

If Bahama Homes becomes aware of a data incident or security breach that affects personal information, we will assess the incident and take steps we consider appropriate under the circumstances, which may include investigation, containment, remediation, user notice, regulator notice, or other actions required by applicable law.

9. International transfers

Because Bahama Homes may use service providers, technology systems, payment processors, Screening Providers, communications tools, advertising tools, analytics tools, or hosting services located outside The Bahamas, your information may be processed or stored outside The Bahamas.

Where applicable, we use safeguards appropriate for the transfer and processing of personal data, which may include service provider due diligence, contractual obligations, confidentiality commitments, access controls, security measures, data processing terms, and other safeguards appropriate to the nature of the information and service.

10. Children’s privacy

The Platform is intended for users who are at least 18 years old or the age of majority required to enter into legally binding rental, payment, application, or booking arrangements in their jurisdiction. Bahama Homes does not knowingly collect personal information from children for account registration, rental applications, tenant screening, payments, or bookings.

If we become aware that a child has provided personal information without appropriate legal authority or consent, we may delete, restrict, or disable the information or account, subject to legal, safety, fraud prevention, dispute, or compliance obligations.

11. Links to other websites

Our Platform may contain links to third-party websites or services. Bahama Homes is not responsible for the privacy, security, or data handling practices of those external sites. Review their privacy policies before using them.

12. Privacy requests (access, correction, deletion)

13. Tenant screening consent and authorization

By submitting a rental application through Bahama Homes, you authorize Bahama Homes, the relevant property owner or manager, authorized representatives, and Screening Providers to collect, review, verify, and share relevant information for the purpose of assessing suitability as a tenant, verifying information, reducing fraud, preparing lease documents, and supporting the rental process. This consent forms part of this Privacy Policy and our Terms.

Purpose of screening

You authorize Bahama Homes and its Screening Providers to

14. Applicable laws and compliance

Bahama Homes handles personal information, electronic records, user communications, payments, rental applications, uploaded documents, screening information, transaction records, and Platform activity in accordance with applicable laws of The Bahamas and any other laws that may apply to our operations, users, service providers, or transactions.

These laws may include, where applicable:

This Policy is intended to explain Bahama Homes’ general privacy and data-handling practices. It does not limit any rights, duties, exemptions, recordkeeping obligations, legal disclosures, or compliance responsibilities that may apply under applicable law.

15. Updates to this policy

We may update this Privacy Policy periodically. The “Last updated” date above indicates the most recent revision. Continued use of the Platform after an update constitutes acceptance of the updated Policy.

16. Contact

If you have questions about this Privacy Policy, your personal information, or wish to submit a privacy-related request, contact support@bahama-homes.com.